Customer Communication
Keep routine customer conversations moving.
- Respond to inquiries using agreed information.
- Follow up on unanswered messages and customer updates.
YOUR BUSINESS. UNDER CONTROL.
Your Business.
Less Workload.
More Growth.
Remote operational, administrative, and customer-support services for businesses of all sizes — from independent owners to established teams.
Get Your Free Operations Workload ReviewWorkload Review & discovery booking are currently inactive.
Reliable Support
Flexible Solutions
Built Around Your Needs
Real Operations Experience
WHAT WE DO
Operational Support
for Real Businesses.
We help manage the day-to-day operational work so you can focus on what you do best — serving customers and growing your business.
These are examples of work we can discuss. Tasks, coverage, and approval boundaries are agreed before service begins.
Explore Your OptionsScheduling & Dispatch
Keep calendars and daily plans organized.
- Coordinate appointments and calendar changes.
- Relay dispatch updates within agreed workflows.
Administrative Support
Keep everyday back-office work from piling up.
- Update approved records and routine data entries.
- Organize documents and recurring admin tasks.
Reporting & Follow-Up
See what is moving and what needs attention.
- Track pending items and follow-up actions.
- Prepare agreed status updates from your records.
BUILT AROUND YOU
Support that fits.
You stay in control.
WHO WE SUPPORT
From Independent Owners
to Established Companies.
Whether you run a transportation business, a service-based company, or another operation, 3K Operations provides flexible remote support tailored to your workflow, schedule, and goals.
Independent business owners
Service-based businesses
Growing small businesses
Transportation and logistics
Established teams
Other operational businesses
SERVICE PACKAGES
Choose the Support That Fits Your Business.
Clear packages. Flexible support. Responsibilities and coverage are agreed before service begins.
Trial Package
$200 one-time
Try a defined set of approved tasks over two weeks.
- 20 service hours across 2 weeks
- 1 complimentary onboarding hour
- Agreed tasks and coverage
- No rollover on Trial hours
Starter Package
$450 / month
For a smaller recurring workload with clear monthly priorities.
- 20 service hours per month
- Up to 3 onboarding hours included
- Shared support by default
- Up to 5 eligible rollover hours
Operations Package
$850 / month
More monthly hours for recurring tasks and follow-through.
- 40 service hours per month
- Up to 4 onboarding hours included
- Shared support by default
- Up to 10 eligible rollover hours
Extended Package
$1,500 / month
For a larger ongoing workload within agreed coverage.
- 80 service hours per month
- Up to 5 onboarding hours included
- Shared support by default
- Up to 20 eligible rollover hours
All services are prepaid. Coverage, responsibilities, availability, and exclusions are confirmed in writing. Dedicated coverage and additional service hours require separate approval and may cost extra.
HOW IT WORKS
A Simple Process to Get Started.
- 1Request a Free Workload ReviewTell us about your business and where you need help.
- 2Meet & Discuss Your WorkloadA 30-minute discovery consultation by Google Meet, or phone on request, helps us clarify needs before recommending a written scope.
- 3Approve & Get StartedOnce scope is accepted and payment is verified, onboarding begins.
- 4Ongoing SupportWe handle approved responsibilities during agreed coverage.
YOUR FIRST STEP
What Is Taking Up
Your Time?
Our complimentary Operations Workload Review starts with a few simple questions so we can understand your business before a discovery conversation.
No obligation. We won't ask for passwords or sensitive customer data.
WORKLOAD REVIEW
Let's find a better way to work.
Explore the questions that will help us understand your business before a discovery conversation.
Explore the questionnaire previewBusiness, workload and contact details
Operations Workload Review
Preview only. Use example answers, not real personal or confidential information. This website does not send or save your answers, and no appointment is booked.
Please check these answers
Workload Review submission — inactive. The questionnaire can be explored and checked on this page. Nothing is sent; the final form connection and privacy notice are still being prepared and tested.
Discovery booking — inactive. Appointments will be available once scheduling and confirmations have been connected and tested.
QUESTIONS ANSWERED
Frequently Asked
Questions.
Clear expectations, from the first conversation to active support.
Can one-person businesses use 3K Operations?
Yes. We work with solo owners, growing teams, and established organizations, as long as the requested responsibilities fit the support we can provide.
Which package should I choose?
Start with the tasks you need help with, their volume, and when support is needed. Trial offers a defined introduction; the monthly packages offer different hour allowances for recurring work. We discuss your priorities and available coverage before agreeing on a package and scope.
Does shared support include around-the-clock coverage?
No. Monthly packages use shared support by default, with responsibilities, coverage, and response expectations agreed before service begins. The hour allowance does not provide continuous or 24/7 availability.
What if I need more hours or dedicated coverage?
Additional service hours and dedicated coverage require separate approval, are subject to availability, and may cost extra. We review changes before adding them to the agreed work.
Which tasks and decisions can I hand over?
We agree on the responsibilities, instructions, approval boundaries, and exclusions in writing. During discovery, we clarify what support can handle and which decisions or unusual issues need your approval.
Do you need access to our systems?
Only when needed for the approved responsibilities. We prefer individual user accounts and least-privilege permissions, and we never ask you to put passwords into the workload review form.
How does the Trial work?
The Trial is a one-time $200 introductory arrangement providing 20 service hours over two weeks, subject to the signed scope, approved coverage, payment, and current availability.
What happens before support starts?
We confirm responsibilities, coverage, availability, and exclusions in writing. After the scope is accepted and prepaid payment is verified, we agree on the start date and begin onboarding. An inquiry or discovery conversation alone does not start service.